Data Protection

DATA PROTECTION NOTICE FOR CUSTOMERS

This Knowledge Safety Discover (“Discover”) units out the premise which RPA SOLUTION PTE LTD (“we”, “us”, or “our”) might gather, use, disclose or in any other case course of private knowledge of our prospects in accordance with the Private Knowledge Safety Act (“PDPA”). This Discover applies to non-public knowledge in our possession or beneath our management, together with private knowledge within the possession of organisations which now we have engaged to gather, use, disclose or course of private knowledge for our functions.

PERSONAL DATA 

 

  1. As used on this Discover:

“buyer” means a person who (a) has contacted us by way of any means to search out out extra about any items or companies we offer, or (b) might, or has, entered right into a contract with us for the provision of any items or companies by us; and

“private knowledge” means knowledge, whether or not true or not, a few buyer who might be recognized: (a) from that knowledge; or (b) from that knowledge and different data to which now we have or are more likely to have entry.

  1. Relying on the character of your interplay with us, some examples of non-public knowledge which we might gather from you embody identify, residential deal with, e-mail deal with, phone quantity, nationality, gender, employment data and monetary data.
  1. Different phrases used on this Discover shall have the meanings given to them within the PDPA (the place the context so permits).

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

 

  1. We usually don’t gather your private knowledge until (a) it’s offered to us voluntarily by you straight or by way of a 3rd get together who has been duly authorised by you to reveal your private knowledge to us (your “authorised consultant”) after (i) you (or your authorised consultant) have been notified of the needs for which the info is collected, and (ii) you (or your authorised consultant) have offered written consent to the gathering and utilization of your private knowledge for these functions, or (b) assortment and use of non-public knowledge with out consent is permitted or required by the PDPA or different legal guidelines. We will search your consent earlier than accumulating any further private knowledge and earlier than utilizing your private knowledge for a goal which has not been notified to you (besides the place permitted or authorised by regulation).
  1. We might gather and use your private knowledge for any or all the following functions:
  • performing obligations in the midst of or in reference to our provision of the products and/or companies requested by you;
  • verifying your identification;
  • responding to, dealing with, and processing queries, requests, purposes, complaints, and suggestions from you;
  • managing your relationship with us;
  • processing fee or credit score transactions;
  • complying with any relevant legal guidelines, laws, codes of follow, pointers, or guidelines, or to help in regulation enforcement and investigations performed by any governmental and/or regulatory authority;
  • some other functions for which you’ve got offered the data;
  • transmitting to any unaffiliated third events together with our third get together service suppliers and brokers, and related governmental and/or regulatory authorities, whether or not in Singapore or overseas, for the aforementioned functions; and
  • some other incidental enterprise functions associated to or in reference to the above.

 

  1. We might disclose your private knowledge:
  • the place such disclosure is required for performing obligations in the midst of or in reference to our provision of the products and companies requested by you; or
  • to 3rd get together service suppliers, brokers and different organisations now we have engaged to carry out any of the features on the subject of the above talked about functions.
  1. The needs listed within the above clauses might proceed to use even in conditions the place your relationship with us (for instance, pursuant to your employment contract do you have to be employed) has been terminated or altered in any means, for an affordable interval thereafter (together with, the place relevant, a interval to allow us to implement our rights beneath a contract with you).

 

WITHDRAWING YOUR CONSENT

 

  1. The consent that you just present for the gathering, use and disclosure of your private knowledge will stay legitimate till such time it’s being withdrawn by you in writing. You could withdraw consent and request us to cease accumulating, utilizing and/or disclosing your private knowledge for any or all the functions listed above by submitting your request in writing or by way of e-mail to our Knowledge Safety Officer on the contact particulars offered under.
  1. Upon receipt of your written request to withdraw your consent, we might require cheap time (relying on the complexity of the request and its impression on our relationship with you) on your request to be processed and for us to inform you of the results of us acceding to the identical, together with any authorized penalties which can have an effect on your rights and liabilities to us. Usually, we will search to course of your request inside ten (10) enterprise days of receiving it.
  1. While we respect your choice to withdraw your consent, please word that relying on the character and scope of your request, we will not be able to proceed offering our items or companies to you and we will, in such circumstances, notify you earlier than finishing the processing of your request. Must you resolve to cancel your withdrawal of consent, please inform us in writing within the method described in clause eight
  1. Please word that withdrawing consent doesn’t have an effect on our proper to proceed to gather, use and disclose private knowledge the place such assortment, use and disclose with out consent is permitted or required beneath relevant legal guidelines.

ACCESS TO AND CORRECTION OF PERSONAL DATA

  1. If you happen to want to make (a) an entry request for entry to a replica of the private knowledge which we maintain about you or details about the methods during which we use or disclose your private knowledge, or (b) a correction request to right or replace any of your private knowledge which we maintain about you, chances are you’ll submit your request in writing or by way of e-mail to our Knowledge Safety Officer on the contact particulars offered under.
  1. Please word that a cheap charge could also be charged for an entry request. In that case, we are going to inform you of the charge earlier than processing your request.
  1. We are going to reply to your request as quickly as fairly doable. Usually, our response shall be inside ten (10) enterprise days. Ought to we not be capable to reply to your request inside thirty (30) days after receiving your request, we are going to inform you in writing inside thirty (30) days of the time by which we will reply to your request. If we’re unable to give you any private knowledge or to make a correction requested by you, we will usually inform you of the explanation why we’re unable to take action (besides the place we aren’t required to take action beneath the PDPA).

 

PROTECTION OF PERSONAL DATA

 

  1. To safeguard your private knowledge from unauthorised entry, assortment, use, disclosure, copying, modification, disposal or related dangers, now we have launched applicable administrative, bodily and technical measures corresponding to up-to-date antivirus safety, encryption, use of privateness filters, and disclosing private knowledge each internally and to our authorised third get together service suppliers and brokers solely on a need-to-know foundation.

 

  1. Try to be conscious, nonetheless, that no technique of transmission over the Web or technique of digital storage is totally safe. Whereas safety can’t be assured, we attempt to guard the safety of your data and are continuously reviewing and enhancing our data safety measures.

 

ACCURACY OF PERSONAL DATA

 

  1. We usually depend on private knowledge offered by you (or your authorised consultant). With a view to make sure that your private knowledge is present, full and correct, please replace us if there are modifications to your private knowledge by informing our Knowledge Safety Officer in writing or by way of e-mail on the contact particulars offered under.

 

RETENTION OF PERSONAL DATA

 

  1. We might retain your private knowledge for so long as it’s essential to fulfil the aim for which it was collected, or as required or permitted by relevant legal guidelines.
  1. We are going to stop to retain your private knowledge, or take away the means by which the info might be related to you, as quickly as it’s cheap to imagine that such retention not serves the aim for which the private knowledge was collected, and is not obligatory for authorized or enterprise functions.

 

TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

 

  1. We usually don’t switch your private knowledge to international locations outdoors of Singapore. Nevertheless, if we achieve this, we are going to acquire your consent for the switch to be made and we are going to take steps to make sure that your private knowledge continues to obtain a regular of safety that’s not less than similar to that offered beneath the PDPA.

 

DATA PROTECTION OFFICER

 

  1. You could contact our Knowledge Safety Officer you probably have any enquiries or suggestions on our private knowledge safety insurance policies and procedures, or in the event you want to make any request, within the following method:

Contact No.      : +68037187

Electronic mail Tackle  : admin@rpasingapore.com.sg

 

EFFECT OF NOTICE AND CHANGES TO NOTICE

 

  1. This Discover applies along side some other notices, contractual clauses and consent clauses that apply in relation to the gathering, use and disclosure of your private knowledge by us.
  1. We might revise this Discover occasionally with none prior discover. You could decide if any such revision has taken place by referring to the date on which this Discover was final up to date. Your continued use of our companies constitutes your acknowledgement and acceptance of such modifications.

 

Efficient date  :           16/12/2019
Final up to date   :           16/12/2019