Singapore GovTech targets SME digitization for post-crisis growth



Landscape of the Singapore financial district and business building

Panorama of the Singapore monetary district and enterprise constructing. Supply: Shutterstock

Singapore’s GovTech company will spend US$2.52 billion on ICT procurement in 2020The goal is to drive digital transformation amongst SMEs stimulating utilization and adoption of cloud, massive knowledge and AISingapore’s ICT spend might be up by 30% from final 12 months owed to the influence of the pandemic

The coronavirus pandemic has accelerated the adoption of varied digital in Singapore, whether or not that’s an uptick in video teleconferencing, on-line buying, supply platforms, digital occasions, and extra.

These calls for have put a hearth below native small-medium enterprises (SMEs), lots of which have needed to up their digital transformation (DX) efforts to ship on-line companies and assist as their clients moved on-line.

Town-state is considered a regional tech chief, attracting important knowledge heart spend regardless of its small footprint, and ranked first within the Asian Digital Transformation Index forward of South Korea, Japan, and Hong Kong.

A lot of that repute has been carved out by a authorities with robust insurance policies round info and communication know-how, able to play an lively position within the nation’s ongoing digitization.

Investing sooner or later

Now, in a time of disaster, the federal government desires companies to capitalize on the present momentum to go digital, and is growing its federal ICT funds to SG$three.5 billion (US$2.52 billion) in 2020, with 80% of these new ICT contracts allotted to go to SMEs.

The announcement was made by the Authorities Expertise Company (GovTech) Singapore, which oversees the general public sector’s ICT deployment, as part of the Digital Authorities Blueprint, a five-year roadmap outlining how know-how will assist drive nationwide growth efforts from the general public sector.

GovTech’s 2020 ICT expenditure – which represents 30% greater than final 12 months – will cowl the event of latest digital instruments to assist COVID-19 aid and response efforts, together with funds to push the event of digital methods that may assist companies together with investments in cloud and knowledge analytics, synthetic intelligence (AI), sensible sensors and likewise funding to modernize the federal government’s present ICT infrastructure.

GovTech says that just about 70% of whole ICT contracts final 12 months had been awarded to SMEs, and the company will proceed working with Singapore’s Finance Ministry to streamline procurement processes in order that SMEs might be afforded alternatives to acquire these ICT contracts.

To cut back the procurement course of for SMEs, GovTech is introducing new dynamic contracts and bulk co-development tenders, which had been pilot examined final 12 months. The 2019 pilot noticed two ICT bulk tenders amounting to greater than SG$700 million being awarded, in co-development companies and in robotic course of automation (RPA). SMEs comprised over half of the trade companions that secured a share of these contracts.

In 2020, the Singapore authorities might be issuing bulk tenders for companies in person expertise (UX) design, software growth, agile growth initiatives, and knowledge science and AI.

As well as, final month Singapore introduced that it was setting apart greater than SG$500 million (US$352.49 million) primarily to stimulate SMEs to undertake digital funds methods, e-invoicing, in addition to different superior digital options, corresponding to instruments to develop offline-to-online (O2O) enterprise fashions that can allow SMEs to entry new home and worldwide income streams.

Singaporeans trying TraceTogether, a contact-tracing app developed by GovTech as part of DX initiatives to combat COVID-19.

Singaporeans attempting TraceTogether, a contact-tracing app developed by GovTech to assist forestall towards COVID-19. Supply: AFP

Rising ‘stronger’

“As we tackle the brand new regular of COVID-19, we’re re-engineering our backend digital infrastructure that underpins the supply of front-end authorities digital companies to residents, companies, and public officers,” GovTech’s chief government Kok Ping Quickly stated.

COVID-19 has illustrated the significance of digitalization and the necessity to speed up it inside and past the general public sector. We hope that companies, particularly the SMBs, will profit from the bigger pool and better worth of ICT procurement alternatives, work with us to construct a sensible nation and digital authorities, and emerge stronger from this disaster collectively.”

The federal government’s latest investments into cloud, elevated use of AI, sensors, and ICT infrastructure has helped ship digital companies at scale to the general public in time to be helpful in response to the pandemic.

For instance, GovTech’s engineers had been in a position to shortly develop and roll out functions corresponding to contact tracing app TraceTogether, digital check-in system SafeEntry, and piloted using the AI-powered robotic canine, SPOT, to encourage secure distancing at Bishan-Ang Mo Kio Park, and to ship important medical provides on the Changi Exhibition Centre group isolation facility.

Joe Devanesan
| @thecrystalcrown

Joe’s curiosity in tech started when, as a baby, he first noticed footage of the Apollo area missions. He nonetheless holds out hope to both see the primary man on Mars, or Jetson’s-style flying vehicles in his lifetime.



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