Netcall Acquires RPA Software Provider Automagica

Automation software program supplier Netcall has acquired Automagica, a Belgium-based supplier of AI-based RPA (Robotic Course of Automation) software program. Monetary particulars weren’t disclosed.

That is M&A deal # 422 that ChannelE2E closed to date in 2020. The complete M&A deal checklist may be discovered right here.

The deal reinforces one of many hottest buyout developments within the enterprise software program market. Certainly, tech firms, software program firms, and personal fairness corporations have been busy buying RPA software suppliers to capitalize on the fast-growing market. Current RPA consumers have included IBM, Microsoft and the portfolio firms of personal fairness agency Thoma Bravo.

With RPA software program, firms can write code and bots that rapidly automate duties throughout a number of departments – from IT service desks to HR, finance, buyer assist, and extra. A lot of the RPA software program trade is concentrated on enterprise clients. However, RPA might even catch on within the SMB market in some unspecified time in the future as MSPs attempt to additional automate inside operations and buyer operations.

The demand for RPA software program is rising. International RPA In response to Gartner, software program income is anticipated to achieve $ 1.89 billion in 2021, a rise of 19.5% from 2020.

Netcall Acquires Automagica RPA: Subsequent Steps

Automagica’s RPA answer has been renamed Netcall Liberty RPA. Your complete Liberty platform helps low-code, RPA, chatbots, digital messaging and make contact with middle options, in keeping with the customer. “By embedding RPA capabilities within the Netcall Liberty platform, enterprise customers can automate even probably the most tedious and handbook processes on any display screen,” added the customer.

In a ready assertion on the deal, Netcall CEO Henrik Bang stated:

“By increasing the Liberty platform to incorporate AI-based RPA, we’re making a one-stop store for course of automation and buyer loyalty that mixes low-code, RPA, chatbots, digital messaging and make contact with middle options. This highly effective mixture gives firms with a complete toolkit for digital transformation, and we’re excited in regards to the alternatives it presents. “

Netcall, primarily based in Hemel Hempstead, UK, serves round 600 organizations.

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