Forrester predicts that by 2021, greater than 4 million robots shall be doing workplace, administrative, gross sales and associated duties. And because the automation of robotic processes turns into extra in style, an increasing number of firms will attempt to implement their very own RPA tasks. Nevertheless, choosing the proper answer just isn’t simple – each firm is completely different and there’s no one-size-fits-all answer.
Over 388,000 professionals used IT Central Station analysis to make their buying choices. The most recent paper seems to be at Kofax RPA and WorkFusion, two of the highest rated options within the robotic course of automation (RPA) market.
Here is a fast abstract of the report, highlighting what true IT Central Station customers consider every answer – from its most useful options to particular person enterprise enchancment, to the alternatives every answer gives.
Remove errors by automating knowledge assortment and entry
With a mean score of seven.7 out of three critiques, Kofax RPA will be thought-about a stable selection in terms of RPA options. Kofax RPA is of curiosity to a number of determination makers and appeals to media firms, monetary companies suppliers, and software program R&D firms alike. This curiosity is probably going because of its use by companies of all sizes. The product inspectors come from each smaller firms with fewer than 200 staff and from bigger multinational firms with greater than 1000 staff.
Kofax RPA admirers discuss with the drag and drop performance as an intuitive consumer interface that makes the answer simple to make use of. This function, coupled with the flexibility to combine numerous third-party assist and productiveness companies, has ensured that the answer can meet the wants of its clients no matter their wants.
For all its benefits, Kofax RPA just isn’t a 10/10 answer. Critics argue that it doesn’t supply any actual scalability that may restrict its software and wider implementation throughout the enterprise. A recording operate can be seen as an replace that may assist take the answer to the subsequent stage.
Software program that helps enterprise customers combine core techniques and automate transactions
WorkFusion scores a mean of seven.5 out of six critiques and is fairly much like Kofax RPA as a dependable answer that may meet the vast majority of a company’s RPA wants.
Software program R&D firms are overwhelmingly interested by WorkFusion. 36% of reviewers say they arrive from this business. Numerous industries comply with, with monetary service suppliers, communications service suppliers and retailers displaying curiosity within the answer. Much like Kofax RPA, WorkFusion appeals to firms of all sizes, particularly these with 1,000+ staff.
The strongest function of WorkFusion is its ease of use. It does this by offering wonderful doc recognition capabilities, an intuitive, easy-to-navigate dashboard, and an easy-to-use recorder. With out these options, customers consider it would not work almost as successfully.
Regardless of its helpful features, the answer nonetheless has room for enchancment. Crucial reviewers would like WorkFusion to be extra NLP-based, and others really feel it may be extra built-in with ERP options like SAP.