Singapore’s financial services sector is ranked last in RPA adoption, behind Malaysia and Hong Kong

[ad_1] Australia is ranked first with 78% of companies in the financial services sector adopting robotic process automation (RPA). It is followed by India with 49%, and Hong Kong and Malaysia with 47% and 44% respectively. Meanwhile, Singapore is at 28%. Between Singapore, Malaysia, Hong Kong, India, and Australia, Singapore is ranked last with the … Read more

How is RPA a customer service differentiator for banks?

[ad_1] By Steve Morgan, Global Banking Industry Lead at Pegasystems “Increasingly, companies in the financial sector are adopting enterprise transformation strategies to improve customer experience and profitability while reducing cost to serve. As the sector is under tremendous pressure to meet the rising service expectations of customers and has had to deal with the pandemic, … Read more

How cloud RPA is key to automation’s future

[ad_1] Companies are deploying robotic process automation (RPA) software at a significant pace, with year-over-year enterprise spending on RPA increasing by double digits. IT research and advisory firm Gartner projected that the global RPA market will reach nearly $1.9 billion in 2021, a 19.5% increase from 2020. Gartner also predicted double-digit growth rates in the … Read more

RPA under-utilised in APAC financial services sector

[ad_1] Blue Prism has released findings from its survey report titled RPA In The APAC Financial Services Sector. The report finds that while there is growing momentum in automation efforts by organizations across Asia Pacific (APAC), there is significant disparity of robotic process automation (RPA) adoption within APAC’s financial services industry. While Australia leads the … Read more

SAP Intelligent RPA , SAP Workflow Management Integration

[ad_1] Previewed during the TechEd2021, SAP Process Automation merges the capabilities of SAP iRPA (intelligent robotic process automation) and SAP Workflow Management to provide end-to-end automation capabilities to equip citizen developers in improving and innovating business processes. The burgeoning hyper-automation market is forecast by Gartner to reach about $860 billion with a 12.3% compounded annual … Read more

Odyssey automates email with RPA Labs

[ad_1] Odyssey Logistics & Technology Corporation recently selected RPA Labs to automate customer emails that request shipment tracking details. Receiving thousands of customer tracking inquiries every month previously required time-consuming, manual work from customer service teams, Odyssey said. So the company sought to identify a solution that would alleviate these high-touch tasks, while still providing … Read more

How top Indian banks are using Robotic Process Automation, CIO News, ET CIO

[ad_1] What’s the most enduring lesson you’ve learned from managing your operations in the pandemic-ravaged business environment? That’s a question I posed to several high-powered CXOs from the banking industry. Well, guess what? The most consistently identified lessons trend towards a laser-sharp focus on operational efficiency and process improvement. Does this signal a radical shift … Read more

Robotic Process Automation (RPA) Platform Training Market

[ad_1] The most recent Robotic Process Automation (RPA) Platform Training Market statistical surveying report involves a complete evaluation of Robotic Process Automation (RPA) Platform Training industry, featuring the variables that will affect the business’ income stream during the assessed course of events. Further, it gives an expressive framework of the open possibilities in the sub-promotes … Read more

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